Terms of Service
Welcome to The Sean Mason Store, operated by Mason Enterprises Global, LLC, a limited liability company registered in North Carolina.
These Terms of Service govern your use of seanmason.net, including purchases of vinyl records, CDs, digital albums, sheet music, and other products offered through our website.
Our store is powered by Shopify. By accessing our website or making a purchase, you agree to these Terms of Service and the policies referenced below. Nothing in these Terms limits your rights under applicable consumer protection laws.
1. Use of Our Website
You agree to use our website lawfully and to provide accurate information when placing orders or creating an account.
You may not use our website to engage in fraudulent activity, interfere with its operation, compromise its security, or infringe upon the rights of others.
If you create an account, you are responsible for maintaining the confidentiality of your login information.
Purchases by minors must be authorized by a parent or legal guardian where required by law.
We reserve the right to restrict access to our website when necessary to prevent misuse, protect customers, or comply with applicable law.
2. Products and Availability
We make every effort to present our products accurately, including descriptions, photographs, specifications, and pricing.
Our catalog includes physical recordings, digital releases, sheet music, and special editions. Product availability may change without notice, and certain items may be produced in limited quantities.
Due to differences in screens, lighting, and manufacturing processes, the appearance of physical products may vary slightly from photographs.
We reserve the right to correct errors, update product information, limit purchase quantities, or discontinue products, subject to applicable law.
3. Orders and Payments
By placing an order, you agree to provide accurate billing, shipping, and contact information.
All payments are processed through Shopify and our authorized payment providers.
We reserve the right to decline or cancel orders when reasonably necessary, including in cases of suspected fraud, pricing errors, insufficient inventory, or unauthorized purchases.
If we cancel an order after payment has been collected, we will issue the applicable refund.
Order confirmations are sent electronically to the email address provided at checkout.
4. Pricing and Taxes
Prices are displayed in the currency indicated on our website and may change without notice.
The total purchase price, including any applicable taxes and shipping charges, will be presented during checkout.
Promotional offers, discounts, and limited-time pricing may be subject to additional conditions.
For international purchases, applicable import duties, taxes, and customs charges are handled as described at checkout and in our Shipping Policy.
5. Shipping and Delivery
Physical products are shipped according to the processing times and delivery information provided on our website.
Delivery estimates are not guarantees. Shipping may be affected by carrier delays, customs processing, weather, manufacturing delays, or circumstances outside our reasonable control.
If an order is delayed, we will provide information and cancellation or refund options as required by applicable law.
For additional information, please review our Shipping Policy.
6. Digital Products
Digital albums, booklets, sheet music, and other downloadable materials are delivered electronically through our authorized digital delivery services.
Customers are responsible for providing a valid email address and ensuring that their devices and software support the file formats provided.
Purchasing a digital product grants a limited, non-exclusive, non-transferable license for personal use, subject to any additional terms stated on the product page.
Digital files may not be redistributed, resold, uploaded for public distribution, or shared with others without prior written authorization.
Purchasing digital sheet music does not transfer ownership of the underlying musical composition or arrangement. Customers may download, print, and use their purchased copies for personal study, practice, and performance preparation. Public performance, recording, reproduction, and distribution rights remain subject to applicable copyright law and any required permissions.
If you experience difficulty accessing a purchased digital product, please contact us for assistance.
7. Intellectual Property
The music, sound recordings, compositions, arrangements, sheet music, photographs, videos, artwork, text, graphics, logos, and other original materials featured on our website are protected by applicable intellectual property laws.
These materials are owned by Mason Enterprises Global, LLC or their respective copyright holders and licensors.
Purchasing a product does not transfer ownership of its underlying copyrights, trademarks, or other intellectual property rights.
Except where permitted by law or expressly authorized, you may not reproduce, distribute, sell unauthorized copies of, or commercially exploit protected materials from our website.
Lawful resale of purchased physical recordings is not prohibited by these Terms.
For licensing inquiries, including synchronization, reproduction, or other commercial uses of our music and materials, please contact us through our website.
8. Returns, Refunds, and Cancellations
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Eligible physical products may be returned within the applicable return period, subject to the conditions stated in that policy.
Signed and limited-edition merchandise may be subject to additional return restrictions, except where prohibited by law or where items are damaged, defective, or incorrect.
Digital purchases are generally non-refundable once delivered or made available for download, except where required by applicable law.
Orders may be canceled before shipment or digital delivery, subject to the conditions in our Return & Refund Policy.
Nothing in these Terms limits statutory cancellation, refund, warranty, or other consumer rights.
9. Third-Party Services
Our website may include links to streaming services, social media platforms, ticketing providers, and other third-party websites.
These services operate independently and may have their own terms and privacy policies.
We are not responsible for the content, availability, or practices of third-party websites outside our control.
Our store is powered by Shopify, but purchases made through The Sean Mason Store are transactions with Mason Enterprises Global, LLC, not Shopify.
10. Privacy
Your privacy is important to us.
Our Privacy Policy explains how personal information is collected, used, shared, and protected in connection with our website and services.
By using our website, you acknowledge that personal information is processed as described in that policy, subject to applicable privacy laws.
11. Customer Feedback
We welcome feedback, questions, and suggestions about our products and services.
If you voluntarily submit a product review or other feedback intended for publication, you grant us a non-exclusive, royalty-free license to reproduce and display that feedback in connection with our store and its promotion.
You retain ownership of your original submissions.
We will not treat private customer-support correspondence as public promotional material without appropriate permission.
You are responsible for ensuring that any material you submit does not infringe upon the rights of others or violate applicable law.
12. Errors and Technical Availability
We work to maintain accurate information and reliable access to our website. However, occasional technical errors, interruptions, or inaccuracies may occur.
We reserve the right to correct pricing, product, or availability errors and to take appropriate action regarding affected orders, consistent with applicable law.
We do not guarantee uninterrupted access to the website or that every technical issue can be prevented.
13. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and its services are provided on an "as available" basis.
We do not guarantee uninterrupted, error-free access or that the website will always operate without technical difficulties.
Nothing in this section excludes any express warranty we provide or any consumer guarantee, statutory warranty, or other right that cannot lawfully be excluded.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Mason Enterprises Global, LLC and its employees, representatives, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services, including lost profits or business opportunities.
This limitation does not apply where liability cannot legally be excluded or restricted, including rights and remedies available under applicable consumer protection laws.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Mason Enterprises Global, LLC from third-party claims, losses, and reasonable expenses arising from your unlawful use of our website, infringement of third-party rights, or material violation of these Terms.
This provision does not apply to claims caused by our own unlawful conduct or where indemnification is prohibited by applicable law.
16. Events Beyond Our Control
We are not responsible for failures or delays caused by circumstances beyond our reasonable control, including natural disasters, severe weather, labor disruptions, transportation interruptions, supply shortages, or governmental actions.
Where such circumstances affect an order, we will communicate with affected customers and honor any applicable cancellation, refund, or other legal obligations.
17. Governing Law
These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law principles.
This provision does not prevent consumers from exercising mandatory rights or pursuing remedies available under the laws of their place of residence where applicable.
18. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Our failure to enforce a particular provision does not constitute a waiver of our right to enforce it later.
19. Changes to These Terms
We may update these Terms of Service to reflect changes to our business, products, services, or legal obligations.
The current version will be available on this page, with the date of the most recent update.
Material changes will be communicated where required by law. Updated Terms will apply prospectively as permitted by law and will not retroactively remove rights associated with completed purchases.
20. Contact
For questions about these Terms of Service or purchases made through our website, please contact:
The Sean Mason Store
Mason Enterprises Global, LLC
Attn: Cynthia Mason
Email: store@seanmason.net
8611 Concord Mills Boulevard, Ste 329
Concord, NC 28027
United States